Archive for December, 2007

IF SANTA HAD AN iPHONE

If you’re like me, Christmas shopping is fun, but more “second-job fun” than festive. This year I asked Santa for some web tools to help make my holiday season jolly. It looks like lots of people asked him for the same thing…because Christmas 2007 turned out to be a great shopping experience. Here are some of the cool new-age shopper- delights I’ve found this holiday season.

  1. The i-phone: I know it’s still a pricey investment, but it has seriously saved my life. The notes tool put an end to my pile-o-papers known as the holiday shopping list. Instead, I can carry the entire Stuart family wish list in a hand-held device! Additionally, I always struggle to remember which transformer my nephew wants so I have him email me the link to my i-phone where the photo, name and pricing info can be stored and retrieved mid-aisle at Toys R Us. Since you can view a word document on your i-phone you can also keep a broader digital list and access details from your phone. It really is holiday magic, check it out here on my how to use video…
YouTube Preview Image
  1. Lord and Taylor: I know it may come as a surprise, but you can buy almost every gift on your list at Lord and Taylor. They have festive gifts for people you don’t know, educational toys and games to annoy your Wii-obsessed kids, a fantastic selection of clothes, cologne, handbags and cosmetics to fill your own stocking (because we all do it) and a nice selection of ties for dad. It’s a no-brainer. But little did you know, Lord and Taylor has one of the most effective and aggressive friends and family discounts around. Loyal customers (like me) are rewarded with a 20% off shopping card that comes with a matching one for your friend. It really motivates you to shop with a buddy and the coupon is actually good off almost everything in the store! So to recap, you can get everything, Lord and Taylor stores actually observe the rack-spacing restrictions and keep the store clean, bright and easy to navigate AND you pay the same as those hassle-heavy department stores.
  1. Mac Store: When you’re in a hurry, nothing sounds better than having a floating cash register. Actually, the only thing better is a floating cash register with a brain, product knowledge and the ability to ring you out without waiting in a line! When you shop with a credit card at the Mac store, you can buy everything from i-tunes gift cards to shuffles without leaving the store entryway. It’s bliss, and it’s just another way Mac demonstrates their consumer-focused values on a daily basis.
  1. Gifts.com: I don’t usually like the idea of using a website to help me pick a gift for someone I know and love, it just seems so thoughtless. The truth is, most of us could use some help, if not just a bit of inspiration. Gifts.com is a great place to beat the what-to-get-grandma-blues. Because they pull from myriad brands, stores and sites, they have an incredible product selection. What’s more, they organize gift recommendations by recipient, personality, occasion and price, so you can easily navigate and quickly find the perfect gift. You can even drill down into the person’s unique likes and dislikes for an even more targeted selection. They also have some shoppers resources like videos, blogs and etiquette to help those in need.

Here’s a cool profile of gifts for me, in case my husband is reading this….GIFT PROFILE

  1. NHL.COM Store: Just before the holiday season hit hard, the NHL Store sent me an e-news blast that went to former customers and team fan opt-ins. The whole store was on sale for 20% off for one night only. The exclusivity, timeliness and rarity of this offer piqued interest from Mom’s who don’t typically relish spending $90 on a hockey jersey, but know it’s exactly what their son is hoping for. Professional sports teams are great at building anticipation around events and occasions, it’s good to see the NHL store is following and presenting real-time offers that get even Christmas shoppers excited.

TECH REVIEW: HULU

Every once in a while, you stumble across something so cool that you have to create a whole new blog section for it. This is definitely one of those times.

Today, I’ll be blogging about the soon to be launched video service, Hulu.

For those of you unfamiliar with the site, Hulu provides its users with high-quality, video clips of TV shows, movies and web programming.. Many have dubbed it the “YouTube killer” because of its first-rate, licensed content and appealing distribution model.

NBC Universal has partnered with the site and moved a good deal of its content over to the new platform. After its much-publicized departure from the Apple iTunes store, the network turned to Hulu to distribute their programming. Fox has also followed suit and entered into an agreement with the site.

These partnerships have loaded Hulu with content from all sorts of networks including Sci-Fi Channel, Bravo, FX, E!, National Geographic Channel, and USA. This gives users access to full episodes of popular shows like The Office, 30 Rock, The Simpsons, Battlestar Galactica, and older shows like The Bob Newhart Show and The A-Team.

hulu TECH REVIEW: HULU

Users can embed these full-versions of TV shows and movies into their MySpace profiles, blogs, and forums for others to watch (see the bottom of this entry). It took me about 2 minutes to add two full episodes of Doogie Howser and Picket Fences to my MySpace profile, and my friends have been overjoyed with the chance to see a young Neil Patrick Harris again.

So how’s it all work? Hulu is a free service, relying on a new advertising model to distribute its content. 10 to 15 second clips of ads are dropped into the videos, and users are prohibited from fast-forwarding through them. Unlike television, the ads are much shorter and there is generally only one sponsor per video.

Hulu is currently in beta, and only accessible through invitation.

I was lucky enough to get my hands on an invite late last week, and haven’t been able to stop testing it out since. The past two nights, I’ve sat in my bed watching Tin Man in full-screen, and have spent some time catching up with my old friends from The Office.

While it may not be the “YouTube killer”, Hulu will certainly give the market leader a run for its money. Its clips run smoothly, the ads are short and almost unnoticeable, and the content is fantastic. In fact, there’s very little I can find wrong with it.

If Hulu continues to build partnerships with popular content providers, expect it to become the next big thing in web video.

PRESIDENT 2.02

Thanks to everyone who checked out and Dugg/Stumbled our first entry on the Presidential primaries.

This is the second half of our political series, focusing on what the Democratic candidates are doing from a word of mouth and social media standpoint. Enjoy!

Barack Obama

Over the past year, Obama and his faithful supporters have really been able to tap into a number of emerging mediums. His camp has been successful in merging these newer technologies and social tools with traditional efforts to effectively spread his message.

Take for example, his foray into the mobile scene. His supporters have the option receive Obama updates and news on their mobile phones by texting keywords to a five-digit number. If they’d like general information, they text “GO”. Or, if they’d like topic specific news, they can simply text “IRAQ” or “HEALTH” to the same number. The information is topical, and can easily be forwarded to friends.

And Barack is Twittering too. For those of you unfamiliar with Twitter, it’s a social networking tool that allows members share one or two sentence updates about what they’re doing at that moment, via a text message, instant message or email.

Every few days, the Obama Twitter page will update with a message that reads something like:

obama PRESIDENT 2.02

Using this tool, Barack has been able to update and provide news to his Twitter followers with a few keystrokes and a click of a mouse. It’s a nice way to stay in touch.

Hillary Clinton

Clinton, no stranger to what it takes to win the popular vote, has combined the support of her passionate followers with several offline and online word of mouth tactics.

In a move aimed at lessening the need for traditional volunteer centers, Clinton has incorporated a call service into her own website, where supporters sign in to receive names and phone number of potential voters from across the nation. They are asked to follow a set script, and are then prompted to report back on the results of the call.

hill PRESIDENT 2.02

It’s a very smart move for Clinton as it cuts back on the reliance of traditional brick-and-mortar call centers, and simplifies the process of reaching out to these potential voters. Imagine pulling up these phone numbers on your iPhone and making calls while stuck in traffic. It’s a great way to empower her advocates, and is sure to be mimicked in election years to come.

Like a number of her competitors, Hillary has also built a “Find/Plan an Event” feature into her site. This tool lets volunteers agree to host a Hillary themed party at their own homes or an outside location, and provide details on locations and timing. People search for ‘parties’ in their area and sign up to attend.

These get-togethers focus on raising additional campaign contributions, watching Democratic debates, or simply discussing the nation’s issues. Not only do they provide a perfect way to connect face-to-face with like-minded voters, but they also serve as a means of generating buzz around her grassroots following.

Bill Richardson

Governor of New Mexico, Bill Richardson, has incorporated a number of word of mouth tactics into his overall strategic approach, with the hopes of gaining ground on the leading Democratic candidates.

In a program intended to draw support from the Latino demographic, the Richardson camp has created what is known as Mi Familia Con Bill Richardson. This nationwide initiative produces a network of families to serve as his ambassadors. They are given the tasks of connecting with and recruiting other local families, as well as performing basic volunteer activities (collecting voter information, hosting debate parties, etc.)

Richardson has also tapped into the user-generated video model through his website. In a section of his site, called “Ask Bill”, visitors can submit text, audio or video questions for the governor to respond to. Each week, one question is selected, and Richardson replies via a YouTube video.

YouTube Preview Image

Once again, we want to hear what you think about how the election is shaping up from a WOM and social media perspective. Who’s doing it right? What tactics are most influential on election day? And who’s gonna win????

Thanks for reading. Digg, Stumble and de.licio.us it.


Digg!

StumbleUpon Thanks, Stumblers!

Add to Technorati Favorites

I’M WATCHING YOU

On Google Maps that is.

In their latest move to take over the world, Google has launched an addition to their widely popular Maps service - known as Google Street View. This service allows a visitor to search for an address and receive an actual 360-degree view of that spot.

Equipped with a small army of cars armed with rooftop digital cameras, the Google team set out across several popular U.S. cities to capture real-time images of almost each and every street. Currently, there are 23 cities available through the service, including Boston, Chicago, Pittsburgh, Philadelphia, Phoenix, Portland and Tucson.

So why’s this matter to you? First of all, it’s awesome. Secondly, the possibilities with this service are virtually endless. Imagine picking a conference center in a far-off city based on the surrounding neighborhoods. Or running a citywide scavenger hunt to find three buildings with copper colored roofs.

Here’s an image of our favorite restaurant (Tillman’s Roadhouse) in Dallas, TX:

tillmans I’M WATCHING YOU

PRESIDENT 2.0

pol PRESIDENT 2.0

With the Presidential primaries in full force, I wanted to take a couple of entries to discuss what candidates from both sides of the fence are doing from a word of mouth perspective.

This is not an endorsement for any particular candidate or party; just an opportunity to chat about how WOM and social media, in particular, are playing a role in shaping this upcoming election. I’ll start it off with the GOP.

Rudy Giuliani

The former mayor of NYC recently leaped head first into the Web 2.0 scene with a new social network built into his official website, called “Team Rudy”. The social network has all of the basic features of its predecessors (full profiles, messaging center, etc.), but with a clever twist that makes it all the more noticeable.

“Team Rudy” includes an open ambassador and incentive program in which visitors can join and earn points by completing simple campaigning tasks (i.e. calling into radio talk shows, writing letters to newspaper editors). Your “Rudy Points” define your position on the site’s leader board, and can be used to purchase items in the Rudy store.

The social network has also incorporated a widely popular Google maps feature into the site, giving members the ability to post comments that appear over their location in the nation. It’s a clever way to unite the members of his “Team”, while giving his camp a good outlook of the geographic make-up of his supporters.

rudymap PRESIDENT 2.0

Mike Huckabee

Much of Mike Huckabee’s online success can be wrapped up in two words: Chuck Norris.

In arguably the most successful viral marketing campaign this primary season, the former governor of Arkansas appeared in a wildly popular YouTube video with Walker: Texas Ranger himself. Both Norris and Huckabee used the one-minute clip to make light of each other’s popular personas, and, in turn, created what a viral video should be - hilarious.

YouTube Preview Image

With an opening line like “My plan to secure the border: Chuck Norris,” there’s no way that this video could have failed. Since its launch, the video has received over 800,00 views, 4,500 comments and coverage by every major news network in the country. It spiked awareness for the Huckabee name, and certainly increased his appeal/credibility among a younger voter base.

Aside from the Norris video, the Huckabee camp has incorporated a constantly updated blog into its official site. And when I say constantly updated, I mean constantly updated (on December 6th, the blog was updated 10 times throughout the day.)

With rapidly changing voter opinion and breaking news stories throughout the day, a regularly monitored and up to date blog is crucial. Additionally, running next to each entry is a Digg counter and an “Add This” button (which I’m 1000% in love with).

Ron Paul

Ron Paul, while still trailing comfortably behind the leading candidates, has made major headway within the past few months, thanks to a substantial group of web loyalists who have used both social networks and bookmarking sites to spread his message.

Currently, the Texas Congressman has over 51,00 Facebook groupies; 94,000+ MySpace friends; and an astounding 6,315,916 YouTube channel views. Not a day passes when Paul doesn’t make the front page of Digg, and he’s obtained more Meetup.com members than Clinton, Obama, Huckabee and Giuliani combined.

The Paul camp has primarily relied on the grassroots efforts of these passionate Internet followers to create buzz around his campaign and launch major fundraising initiatives.

These Paulites have been responsible for several “money bombs”, in which they’ve driven Paul’s supporters to contribute substantial donations in a 24-hour time period. The first major bomb struck on November 5th when 37,000 supporters broke a record for online campaign fundraising by donating $4.2 million in a one day.

And, in their latest WOM endeavor, Paul’s most loyal fans are close to launching the Ron Paul Blimp - a full-sized advertisement that would fly up and down the east coast over the next month. Lead and sponsored solely by his supporters, this PR stunt drives users to “Google Ron Paul” - a slogan that has come to define his Internet/WOM movement.

bostonAir1 PRESIDENT 2.0

Talk to us

We want to know what you think about how word of mouth and social media are shaping this year’s primary. Who’s leading the pack? Which camps are doing it right? Post some comments to our comment section.

In the next couple of days, I’ll be blogging it out about how the Dems have been using WOM and social media to draw attention to their campaigns. Keep checking back for a fair and balanced view of this primary season.


Digg!

THE INTERWEB (PART II)

web20301 THE INTERWEB (PART II)

Since the term “Web 2.0″ was coined, people have speculated what Web 3.0 might be like. Some still think the Internet is just a fad and that we’ll be back to our old ways within a few years. Others say that Web 3.0 will be about turning the web into a giant database (I’m not even totally sure what that means, but it sounds complicated).

While Web 2.0 has been all about creating networks and learning to harness consumer-generated content, Web 3.0 will mark the rise of a mass merge in technologies.

Consumers have seen the future in Apple’s iPhone. It’s impossible to deny that it’s probably the coolest gadget that’s come out within the past 5 years, and it’s completely changing the way people receive their daily digital content.

As we’ve seen over the past few years, consumers love the convenience that comes with having a device or technology that can answer multiple needs at once. This next wave of the web will be all about making one’s life more convenient and portable, and the back-end technologies that make these things possible.

Over the next couple of years, as more and more of Apple’s competitors flood the mobile web playing field, we’ll begin to see mass improvements in how different technologies function and communicate with one another.

We’ve already begun to see a rise in open technologies, allowing developers to create programs that can run across multiple platforms. It’s a trend that’s gives programmers that ability to create their ideas faster - accelerating advancements in the web, and subsequently pushing us closer to Web 3.0

We asked our VP of Interactive, Cara Citino, to throw in some thoughts about where she sees Web 3.0 heading, and here’s what she had to say, “Web 1.0 and 2.0 were all about the design and functionality of websites from a front-end perspective. Web 3.0 will be about backend technologies - Web 3.0 will improve the way the web works.”

In summary, Web 3.0 is:  a faster, more reliable internet; a mobile revolution; a blending of technologies; and improvements in the way things have been done in the past.

So hold on to your hats! Next year we may be blogging about Web 4.0.