Archive for the 'Viral Marketing' Category

AUGMENTED REALITY SNEAKS INTO PUBLIC RELEASE

For those of you unfamiliar with augmented reality technology, it is defined by Wikipedia as “a live direct or indirect view of a physical real-world environment whose elements are augmented by virtual computer-generated imagery - creating a mixed reality.” In other words, the technology allows developers to lay pictures, text, video, etc. over top of a live image.

In Yelp’s case, the augmented reality feature allows users to point their iPhones at restaurants, bars or businesses in order to receive information (including contact info and consumer ratings) about the establishment. This data is presented as an overlay on top of the iPhone’s video screen. Watch this thing in action:

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Yelp’s app puts consumer reviews and other valuable information directly in the hands of iPhone users. By simply pointing their phone’s camera at a random building, they’re instantly provided with consumer-to-consumer recommendations, making their purchase decisions that much easier.

As more applications like Yelp begin utilizing augmented reality technology, consumers will rely less and less on the web (and your website) to acquire information. They’ll be instantly fed this data without having to lift a finger. Literally thousands of consumer reviews could appear right in front of their eyes…even more of a reason that you should be keeping tabs on what’s being said about you on the web.

In a following post, I will discuss some possible ways that different businesses and industries may be able to utilize augmented reality to engage their customers. In the meantime, if you have any thoughts on the topic, please feel free to leave them in the comment section.

SOCIAL MEDIA REVOLUTION

Do you think social media is a fad? This video does a great job at dispelling that misconception. Much in the same way that Did You Know described the changing landscape of media in our culture, this video explains why social media is important and not something to be ignored.

Watch the video below and leave your thoughts. We would love to hear how you feel about it.

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FACEBOOK AND NINTENDO DSi…TOGETHER AT LAST

Today social media (in the form of Facebook) and video games (in the form of Nintendo DSi) unite in yet another example of how game companies continue to evolve to meet expectations of community connectivity. Users will now be able to use the DSi to capture and upload photos to their Facebook page. The Facebook Connect functionality, a free download for DSi reported earlier this year, will be available today after 5 p.m. PST.

DSi owners will be able to snap pictures with either of the system’s two cameras, then upload them directly to a Facebook profile, among other functions. This includes photos that have been altered with the facial manipulation software by using the DSi’s built-in interactive lenses that Nintendo has featured prominently in the DSi commercials. A wireless broadband Internet connection will be vital to transmit the photos.
Per the research firm, NPD Group, Nintendo reports its DSi has sold over 1.7 million units in the United States alone, since its launch in April.

The social media trends continue to advance as more console manufacturers try to take advantage of the services. Microsoft is planning to integrate Facebook in a new dashboard update and Microsoft also promised upcoming Facebook integration with the Xbox Live network. Time will only tell to see how video games continue to interact and become integrated with developing social media.

faceBookDSi FACEBOOK AND NINTENDO DSi…TOGETHER AT LAST

BALTIMORE GETS STREET VIEW

baltimore BALTIMORE GETS STREET VIEW

Google Street View has finally come to Baltimore!

For all you out-of-towners, feel free to check out some of our favorite neighborhoods around the Greatest City in America:

Hampden

Fells Point

Federal Hill

Inner Harbor

Mt. Vernon

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YO QUIERO, USER-GENERATED CONTENT

Have you seen the Taco Bell commercial with two guys rapping their order into one of the restaurant’s drive-thru windows? Pretty clever, huh?

Nope. Not even close.

An almost identical user-generated video, “Big Mac DriveThru Rap“, collected millions of online views over two years ago. The overnight viral sensation also spawned tons of copycat videos, including one called the “Taco Bell Drive-Thru Rap“. Sound familiar?

Taco Bell’s blatant “borrowing” of this internet meme has created a new level of national buzz for the brand, and unintentionally (or maybe intentionally) prompted users to begin creating their own drive-thru rap videos. It’s enhanced their search optimization on video sharing sites, and has made ordering unhealthy food through a window - dare we say it - kind of fun.

This is a nice example of a brand tapping into a viral video sensation, while doing it in a way that shows respect to the original creation, rather than completely exploiting it.

My only question is….how funny will this movement be when you’re stuck behind the next Dr. Dre of Chick-Fil-A or Wendys’ ?

The original Taco Bell rap:

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The commercial:

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DOODLE 4 GOOGLE

As you know from my previous entries, I’m not crazy about contests. I think they’re overused, do little to boost a brand and rarely produce the long-term results that clients desire.

But I just came across a solid contest launched by Google, and couldn’t resist blogging it out. It’s a perfect model of how a well-designed contest can really enhance an established brand and get a foot in the door with a new, younger audience.

Doodle 4 Google challenges students (grades K-12) to design Google’s new homepage logo. It’s based around the theme of “What if…”, encouraging students to present their vision of their future.

40 contest finalists from around the nation will receive a trip to the company’s coveted headquarters in Mountain View, CA, and the winner will have their logo posted on the Google homepage for a full day. The winner will also receive a $10,000 scholarship, and their school will be rewarded with a $25,000 grant towards the establishment or improvement of a computer lab.

The contest builds off of the company’s custom of regularly changing their homepage logo - a long-standing tradition that internet users seem to eat up like candy hearts. Here’s a glimpse at today’s Valentine’s Google logo:

google DOODLE 4 GOOGLE

Google is the undisputed king of the web, and knows that few (if any) companies can even begin to compete with the foundation that they’ve built over the years.

And that’s exactly why this contest makes so much sense. Google is establishing a rapport with an audience who will increasingly turn to the internet for all of their needs, and building loyalty from the ground up.

I’d venture to say that most people stay faithful to the brands that they grew up with (I still drink Hawaiian Punch, and I don’t even like it), so getting an “in” with potential customers at an early age is a very smart move. It’s truly a short-term contest with long-term results.

From a word of mouth perspective, this contest has more legs than a centipede. Just think of the WOM opportunities that arise from breaking into this high-energy group with mouths that rarely stop running - students taking their Google pictures home to show their parents, decorated logos pasted all around school hallways and in lockers, teens uploading their artwork to Flickr.

There’s even a “Spread the Word” section in the Doodle 4 Google microsite, allowing students and parents to share the contest details with their teachers and school administrators.

Now some may argue that marketing to young school kids may be somewhat unethical. They’ll say that companies should have little to no place in a school environment. But you cannot rationally criticize a contest that’s designed around promoting creative thinking and the arts. What’s better than having a classroom full of enthusiastic kids using their imaginations to come up with something original and artistic?

Additionally, Google’s education-related products (search engine, free email, Google docs) are an invaluable asset to any level of student. I’d be singing a different tune if this was a contest sponsored by a sugarcoated, marshmallow cereal company, but we’re talking about Google here. I don’t even know what I would do without them in my life. Use Yahoo!? I don’t think so.

Right now, I’ve got my 11-year-old brother working on a wicked version of the logo with my head as the first “o”, and I think he’s got a good shot at taking the gold. In any case, tell your kids and their teachers about Doodle 4 Google - they might be able to get 2nd or 3rd place.

I love you, Google. Happy Valentine’s.

VIRAL CONTESTS - OUR THOUGHTS

Faithful readers, I’m proud to announce that you’re reading the insight of a 1st place Halloween costume contest winner. Yeah, that’s right…I’m a pretty big deal. And as I stood triumphant on a stage in a sweaty, overcrowded bar in NYC a few days ago, I thought of the theme for this week’s blog entry - Contests.

Marketers love them and clients eat them up. They’re relatively easy to produce and have the potential to attract some serious media attention. But take a moment to step back and ask yourself why you’re having a contest in the first place. What do you expect to get from it, and how long after the contest is over will you see results? All too often, these questions are overlooked and a contest is used as an easy way to get some quick attention.

So, my friends, it’s time for a little WOM wake up call - It’s not hard to come up with a catchy idea for a contest (or to recycle the same old ideas). And it certainly isn’t difficult to get the media attention and a solid number of entries when you’ve invested hundreds of thousands of dollars into the program.

But coming up with a contest that involves strategy, a long-term vision and an eye on the word of mouth potential requires some real thought and creativity.

So here are some of MGH’s core thoughts to consider before building out any sort of contest or sweeps:

1) Motivation - Why in the world would someone enter your contest? Because they care about you and your company or is it that they want to win some stuff? It’s cool if it’s both, but if they’re entering because they want a new Nintendo Wii, then you might as well hand your prizes to people on the street. Make sure that your contest rewards those who show the most interest and passion for your brand.

2) Longevity - No matter what some may tell you, length is important (at least in contests). The problem with most of these promotions is that once they’re over, they’re over, and the day prizes are awarded is the same day that everyone moves onto something else. But it doesn’t have to be like that. Ideally, people should buzz about both your contest and your company for months after it’s over. Put the time and effort into building your initiative so that it’s strong enough to withstand the test of time.

3) Buzz - Think about it: how many times in a day or week do you see an ad to enter some sort of contest or sweeps? And how many times do you completely ignore it? Well, guess what? That’s what everyone else is doing too. Your promotion should stand tall above the rest and give people something to WOM about. And it should be built so that details and info can easily be passed on from one person to another.

We love contests here at MGH, but recognize that having a contest just to have a contest does nothing for our clients or the majority of consumers. So our best piece of advice is to take a good look at your overall strategy, and then (and only then) determine if a contest is something that’s right for you.

VIRAL VIDEOS

You’re so vain, I guess you think this commercial’s about you, don’t you?

This catchy little Carly Simon remake seems to be the new theme song for the increasingly popular customizable online video experience. It seems many savvy marketers are discovering the truth about a common consumer mantra, “ask not what you can do for the brand, but what the brand can do for you.”

The online marketplace has become a breeding ground for egocentric personalized videos that target one immutable consumer flaw-vanity. The amazing truth is, they work. Not only do we laugh at sub-par comedy, get baffled by magical incorporations of our personal information and feign surprise when our name shows up in lights…but we pass them along to our co-workers, friends and family without hesitation. After all, we know our unsuspecting boss will be thrilled to see his name pop up on some digi-model’s breast.

But what is it about personalized video commercials that can coax busy Americans to hit “send to a friend” after viewing a digital homage to consumerism? I suppose the best answer is to click on these links and test your own “pass-reaction” to the content. Would you pass this to everyone you know? Why?

When you’re done, come back and hear the MGH analysis of why customizable video goes viral.

Heineken Draught Party- Fan Club Movie

Criss Angel MindFreak- Awesome pass-along

Pepsi Max UK- Strange but funny way to joke your friends
Finished?

MGH thinks these videos are so clever because:

1. Most of them have nothing to do with the actual product. This makes them pure entertainment and less in-your-face advertising, which is cool in the land of consumer opinion.

2. This customizable technology (while not brand spanking new) is certainly still “cool-new” enough to make people say “wow,” which is pretty hard, but also fickle in the land of consumer opinion.

3. Many of these videos have a built-in friend component that requires an additional person to truly make the joke or mystery work. By their very nature, these personalized videos will get passed around, but will people remember the brand when all is said and done? Finding the compromise is always the difficult part, which is the double-edged sword in the land of consumer opinion.

4. Finally, most personalized videos are well-made so they appear legitimate. We’ve all seen a few “viral video schemes” with a bargain basement look that relegated them to a life of recycle bin-hood, which means “nice try” in the land of consumer opinion.

So, there you have it. Three great personalized videos that went viral and our own personalized reasons why. P.S., please don’t send me the Pepsi one, I’ve already gotten three today!

PASS

You can’t just post a promotional video on YouTube and assume it will be passed around to every viewer on the planet. There are millions of videos, podcasts, blogs, forums, MySpace pages and “viral” emails published daily, yours won’t go much further than your desktop if it gets a D for cool.

Don’t get me wrong, we realize “cool” is subjective. If your target demographic is 75-year-olds searching for retirement housing…well, you still need to make something with pass-along value, it just needs to be “cool.” Like a grandpa head-cam capturing a lively canasta game. It can have its own standard for cool, but must be interesting none the less. People don’t have time to be sold. In their free time, they want to be entertained.

We all know how powerful pass-along campaigns can be, but we aren’t quite sure what will make the grade on the global scale.

Here are some qualities that MGH recommends looking for in a pass-alongable message. As a special bonus, we’ve added some of our personal favorites.

 

Irreverent: We love a good make-fun-of-yourself message. No one will deny looking at something for the sheer joy of anonymous irreverence
Here’s one of my favorites: (be forewarned, this page contains major foul language)
http://www.thebestpageintheuniverse.net/c.cgi?u=irule
This hilarious collection of kids drawings was passed around in email format for years. In fact, it’s such a classic, people actually spout quotes from the comments! There is no promotional message here, but the idea of creating something people genuinely identify with should truly be a core principle of any viral outreach.

Hilarious: There is no true measure for comedy, but redefining funny seems to be the collective goal of the online world. Find something that makes you hilarious and see what people think. Remember, it doesn’t have to be dirty to get passed along.
http://www.youtube.com/watch?v=1dmVU08zVpA This one happens to have adult humor, but certainly isn’t the only way to get a laugh.

Informative: People love to receive emails about free gas, discount ice cream and even new products that get them excited. If you have something really interesting to announce, don’t be afraid to get it into the hands of the people. Chances are, the right audience will pass it along if for nothing more than to help educate their friends and family.
http://www.apple.com/iphone/ads/


You shouldn’t necessarily try to build something for it’s pass-along value. Instead, take a look at what you’ve currently made (commercials, radio spots, coupons, e-content, blog entries) and think about re-purposing them. There’s a whole world of opportunity once something cool meets tech-savvy consumers.